Exciting Opportunity International Voice Process (Healthcare)

Call HR Sobia 6362039269

We are excited to share an excellent opportunity for candidates looking to build a rewarding career in an

If you're a confident communicator with a passion for customer service, we'd love to hear from you!

For more clarification about this job role, please feel free to reach out to us on the below mentioned number:

Call HR Sobia 6362039269

(Please send us a message on WhatsApp in case the numbers are busy).

We are hiring for

This is a great opportunity for individuals who have excellent communication skills and a passion for customer interaction to start or grow their career in a dynamic, fast-paced, and professional environment.

As part of the

Job Details

Process: International Voice Support

Salary:

• Freshers:

  25,000 per month

• Experienced:

  Up to 6.5 LPA (Based on current CTC and relevant experience)

Qualification Criteria:

• Education:

  Graduation is

  mandatory

• Excellent

  verbal communication skills in English

• Basic computer proficiency and typing speed (25/30 WPM)

• Willingness to work in

  night shifts and rotational offs

Experience Required:

• Freshers

  with excellent communication skills are welcome

• Mandatory:

  Experience in

  international voice process

  for experienced candidates

Key Responsibilities:

• Handle

  inbound and outbound international calls

  in a professional manner.

• Resolve customer queries, complaints, or issues efficiently and accurately.

• Maintain detailed documentation of customer interactions in system records.

• Adhere to process workflows, compliance standards, and quality benchmarks.

• Collaborate with internal teams for escalations or issue resolution where required.

• Meet performance targets related to

  call quality, resolution rate, and customer satisfaction.

Desired Candidate Profile:

• Any Graduate / Undergraduate (With Excellent English Communication)

• Freshers & Experienced (05 yrs) can apply

• Must be open to work in rotational shifts/night shifts

• Good typing speed and listening skills

Role Highlights:

• Opportunity to work with

  leading global clients

• Develop and enhance

  communication, problem-solving, and service delivery skills

• Exposure to

  US, UK, or Australian clients

  (Night/Rotational Shifts)

• Fast-paced and growth-oriented work culture

• Extensive

  training and support

  provided for freshers

Call HR Sobia 6362039269 or 9964080000 or visit jobshop.ai to explore other open positions with us