Exciting Opportunity For Center Head @ TAO Digital Solutions

Job Title: Center Head for Healthcare Software Services

Location : Chennai

Experience: 15 - 20+ years

Reporting To :

Job Summary:

overall leadership, operational excellence, delivery governance, and business growth

Key Responsibilities:

Strategic Leadership

• Define and execute the

  centers strategy aligned with organizational goals

• Build and scale the center as a

  center of excellence for healthcare software

• Drive innovation in

  healthcare IT solutions

  (EHR, EMR, RCM, interoperability, AI/ML, cloud)

Delivery & Operations

• Own

  end-to-end delivery

  of healthcare software projects
• Ensure adherence to

  quality, security, and compliance standards

  (HIPAA, HL7, FHIR, ISO, SOC)
• Establish robust

  delivery governance, KPIs, and risk management

• Ensure on-time, on-budget delivery with high customer satisfaction
  

Healthcare Domain Leadership

• Provide domain leadership across:
  
• Hospital Information Systems (HIS)
  
• Electronic Health Records (EHR/EMR)
  
• Revenue Cycle Management (RCM)
  
• Medical devices & interoperability
  
• Work closely with clinical, operational, and IT stakeholders of healthcare clients
  

People & Talent Management

• Lead and mentor

  engineering, QA, product, and project management teams

• Drive talent acquisition, retention, and leadership development
  
• Build a strong culture of

  accountability, innovation, and compliance

Client & Stakeholder Management

• Act as the

  primary escalation point

  for key healthcare clients
• Build long-term partnerships with hospitals, payers, providers, and healthtech firms
  
• Support presales, solutioning, and client presentations
  

Financial & P&L Management

• Own

  P&L for the center

• Drive cost optimization, productivity, and revenue growth
  
• Support budgeting, forecasting, and capacity planning
  

Compliance & Risk Management

• Ensure compliance with

  healthcare regulations and data privacy laws

• Oversee audits, security reviews, and regulatory requirements
  
• Manage operational and delivery risks

Required Qualifications:

Education

• Bachelors or Masters degree in Engineering / Computer Science
  
• MBA or Healthcare Management qualification (preferred)
  

Experience

• 1520+ years in

  software services or product development

• Minimum 810 years in

  senior leadership roles

• Strong experience in

  healthcare IT / healthtech

• Proven experience managing

  large delivery centers (200+ employees)

Key Skills & Competencies

• Healthcare domain expertise (EHR, HIS, RCM, interoperability)
  
• Strong understanding of

  software development lifecycle (Agile, DevOps)

• P&L and business management
  
• Client relationship management
  
• Regulatory compliance (HIPAA, HL7, FHIR)
  
• Excellent leadership, communication, and decision-making skills
  

Preferred Experience

• Experience working with

  US healthcare clients

• Exposure to

  cloud, AI/ML, data analytics

  in healthcare
• Experience in scaling offshore or global delivery centers
  

Success Metrics

• Client satisfaction and retention
  
• Delivery quality and predictability
  
• Revenue growth and margin improvement
  
• Employee engagement and retention
  
• Compliance and audit outcomes

mohan.kaliappan@taodigitalsolutions.com