Position and Duties. Your employment will be with Tillster in the position of Installation Support Technician reporting directly to Mindy Daly, Sr Manager - Deployment Services. This reporting structure is subject to change at the sole discretion of the Company. Position Summary In the role of Installation Support Technician you will work from your base location providing remote support to our contracted field technicians to execute scheduled surveys and installs. You will use your technical skills to troubleshoot issues when they arise to keep the installations progressing properly, spearheads troubleshooting needs and guides the technician through to completion of the installation. An Install Support Technician not only ensures the equipment is installed and working properly, but also manages customer relationships to boost customer retention and satisfaction, which ultimately boosts the company s revenue and profitability. As a member of the Deployment Services team, you will customarily and regularly exercise appropriate discretion and independent judgment in the performance of your duties; and quickly identify problems, causes, and resolutions. Responsibilities Monitoring Install schedule to track for tech Check In & record start time Coordinate with Install Support Managers to ensure Techs are properly equipped to execute installs. Report any challenges to Install Support Managers and transfer tech to them Monitoring Survey Schedule to track for tech Check In Communicate Install Starts to FRZ and Customers Reach out to FRZ as needed for any site access/readiness issues Review survey results for site readiness Communicate Results to FRZ and Customers Update Database with details. Guiding techs through final testing equipment as needed. Escalate issues to Install Support Managers for Troubleshooting as needed Escalate troubleshooting requests to 3 rd party vendors as needed Record Install report in database post install. Client meetings as needed, required, or directed. Check for site plans prior to scheduled install to ensure communicated to tech Reach out for missing plans Participate in weekly Tech Training as requested Confirm onboarding forms are returned prior to scheduled install. Reach out for missing information as needed. Preload any onboarding information prior to start of install. Ensuring Database records are accurate and up to date Other duties as needed, required, or directed.

Role & responsibilities Follow project specifications to ensure accuracy and consistency. Process and analyse geospatial data using GIS tools. Maintain accuracy & effectiveness in data management. Coordinate with team members to deliver project goals efficiently. Adapt to new GIS technologies and workflows as required. Preferred candidate profile Good oral & written communication skills Basic computer knowledge Ability to work in a fast-paced, team-oriented environment

Role & responsibilities Preferred candidate profile What we look for is more than 3 years of experience in (Must have): Core JAVA (8 or above) Springboot RESTful APIs Microservices architecture Maven AWS skills mainly on services such as S3 bucket, step functions, storage gateway, ECS, EC2, DynamoDB, AuroraDB, Lambda functions, Glue

Design and execute test cases based on functional and regulatory requirements. Validate game logic, payout calculations, and Random Number Generator (RNG) compliance. Perform functional, regression, and compliance testing for slot games, casino systems, or betting platforms. Prepare and maintain compliance documentation as per BMM Testlabs or other regulatory standards. Coordinate with certification bodies (BMM/GLI) during submission and audit phases. Work with automation engineers to implement test automation (if applicable). Track and report defects using tools like JIRA, Bugzilla, or others. Provide clear documentation and test evidence for audits. Required Skills: 3-10 years of experience in Software Testing/QA. Experience in gaming/casino/betting applications is mandatory. Hands-on experience with compliance testing for BMM/GLI is a huge plus. Strong understanding of RNG testing, payout validations, and return-to-player (RTP) percentages. Proficiency in testing tools and bug tracking systems. Knowledge of regulatory standards and certification processes. Excellent analytical and communication skills. Preferred Skills: Familiarity with Dieharder, NIST, or other RNG testing suites. Experience working with third-party test labs. Exposure to security and audit testing. Automation testing experience (Selenium, Python, or similar) is a plus.