Event Monitoring Jobs – Apply to Latest Event Monitoring Job Vacancies

3 - 6 years

0 - 0 Lacs

Gurgaon

Hybrid

THE JOB This position involves various disciplines within the Operations and Monitoring team. Duties encompass Incident Management, Service Request Management, On-sales and Event Monitoring, Reporting, Process Improvement and optimization, Tool development, and stakeholder engagement. We seek a person who has a solid understanding of technology and Service Management concepts. We're looking for someone enthusiastic about systems-thinking, innovation, and automated solutions, who has experience implementing Lean methodologies in their work. This position will be essential to ensure the team's success and requires staying informed about current departmental practices, inter-team relationships, and ongoing project initiatives. WHAT YOU WILL BE DOING Offer Level 1 technical assistance for service requests and monitor events. Create tools to decrease error occurrences and enhance customer satisfaction. Build software to connect with internal backend systems. Conduct root cause analyses for errors in production. Explore and resolve technical challenges. Develop scripts to automate visualization and improve processes. Design protocols for system troubleshooting and maintenance. Participate in a flexible shift schedule to support collaboration and coverage across various time zones. WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS) Experience and knowledge in Service Management practices such as Incident Management, Service Request Management, Event Monitoring, and Service Catalogue Management. Familiarity with analytics tools like Kibana, Grafana, Splunk and application performance monitoring (APM) tools is required. Understanding of networking concepts, operating systems, and application development is essential. Experience working with operating systems Linux/Unix or Windows Proficiency in scripting languages such as Shell, Bash, Python, or Go is necessary. Awareness and comprehension of cloud technologies such as AWS and Kubernetes are important. Familiarity with Continuous Integration/Continuous Deployment (CI/CD), GitLab, and Git is necessary. Knowledge of and exposure to DevOps, Site Reliability Engineering (SRE), Agile, Scrum, Kanban, and Lean methodologies is important. Familiarity with tools like Jira, PagerDuty, Domo, Confluence, Status page, Lucid-Chart, Microsoft 365, and Google G-Suite would be advantageous.

Posted 2 months ago

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Detection & Response Engineer Skillmine Technology Consulting Pvt. Ltd.

6 - 8 years

8 - 10 Lacs

Bengaluru

Work from Office

Detection & Response Engineer to fill a critical hybrid role encompassing security monitoring, detection engineering, incident response, digital forensics, and threat hunting. Required Candidate profile Bachelors degree in computer science, engineering, information technology, or equivalent experience 5+ years in information security, with experience in security operations.

Posted 3 months ago

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Incident Coordinator - L2 Wipro

3 - 5 years

5 - 7 Lacs

Ahmedabad

Work from Office

Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role : Do Ensure the Incident resolution within the Response and Resolution SLAs Support the Incident Management Lead as needed and prepare the SLA Reports for Incidents Track the Backlog, pending, re-opened incidents and work for their closure asap. Coordinate with the Event monitoring teams and ensure creation of the alert-based incident creation Collaborate with the key stakeholders (SD Team, Customers, End users, Technical resolution team, Vendors, and CIS Delivery management team) during the incident resolution and Incident escalations and Ensure communication update is done on-time KEY SKILLS AND COMPETENCIES Shall have Knowledge of the ITSM Tool; Remedy or ServiceNow or HPSM Shall have 3-5 years of experience in a similar role A minimum overall 5 year IT service experience Should have ITIL V3 Foundation certification Good analytical, communication, presentation and reporting skills Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Posted 3 months ago

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