Posted:10 hours ago|
Platform:
On-site
Full Time
The Client Services Executive will be responsible for building and maintaining strong
relationships with our existing clients, ensuring their needs are met and expectations
exceeded.
Responsibilities:
· Develop and nurture relationships with existing clients, serving as their primary point of
contact for all event-related inquiries and requests.
· Manage existing client accounts, proactively engaging with clients to understand their event
objectives, preferences, and feedback, ensuring prime delivery.
· Collaborate with internal teams (Production and Creative teams) to translate client visions
into successful events.
· Regularly interact with clients through telephone calls, email communications, or face-to-
face meetings.
· Respond to client inquiries in a timely and professional manner.
· Stay informed about industry trends, market developments, and competitor activities to
identify new business opportunities.
· Prepare regular reports and presentations for senior management, highlighting
achievements, challenges, and opportunities.
· Manage all pre- and post-event operations and pre-post P&L’s to ensure outstanding and
unforgettable events are delivered.
Major Skills:
· Leadership Skills.
· Excellent presentation skills.
· Excellent communication, both written and verbal.
· Good listening skills.
· The ability to work efficiently under pressure.
· Excellent organizational and time management skills.
· Strong analytical and problem-solving skills.
· Exceptional customer service skills.
· Team collaboration.
Requirements:
· Bachelor's degree in Business Administration, Marketing, Hospitality Management, or related
field.
· Proven 2-4 years’ experience in Client Service, preferably within the events industry.
· Strong interpersonal skills.
· Strategic thinking and problem-solving skills, with a proactive approach to client service.
· Availability to work flexible hours, including evenings and weekends, as needed.
· Willingness to travel for client meetings and events.
Job Type: Full-time
Pay: ₹20,000.00 - ₹45,000.00 per month
Benefits:
Application Question(s):
Location:
Work Location: In person
Sonar Conectar media and entertainment
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