Event Executive

As a Banquet Event Order Analyst, your primary responsibility will be to read and analyze banquet event orders to gather guest information and determine the appropriate set up, timeline, specific guest needs, buffets, action stations, and other relevant details. You will be responsible for setting up the banquet area/room, ensuring cleanliness and proper arrangement. Monitoring and maintaining the cleanliness, sanitation, and organization of your assigned station and service areas will also be crucial to your role. Additionally, you will inspect storage areas for organization, adherence to the First In First Out (FIFO) method, cleanliness, and address any deficiencies as needed. Communication with guests and colleagues is essential to ensure that guest needs are met and that staff is working effectively as a team. You will also oversee the final breakdown and clean-up of function rooms. In supporting management, you will be involved in various aspects of personnel management, including hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. It is important to adhere to all company, safety, and security policies and procedures, report any accidents, injuries, or unsafe work conditions to the manager, and complete required safety training and certifications. Maintaining a clean and professional uniform and appearance, respecting the confidentiality of proprietary information, and safeguarding company assets are key expectations. Welcoming and acknowledging all guests according to company standards, anticipating and addressing guest service needs, assisting individuals with disabilities, and expressing genuine appreciation to guests are integral to providing excellent customer service. Effective communication using clear and professional language, developing positive working relationships with colleagues, supporting team goals, and responding appropriately to concerns are essential elements of your role. Upholding quality expectations and standards, verifying information in various formats, and demonstrating physical capabilities such as standing, sitting, walking for extended periods, moving objects of varying weights, and maneuvering in different physical environments are required tasks. Performing other reasonable job duties as requested will also be part of your responsibilities.,