ERP Support Executive

You will be responsible for working closely with ERP team members and end users to provide functional support and training on business processes enabled by ERP in various modules including Finance, Production, Stores, Sales, and Inventory Control. Your role will involve providing ERP support by resolving customer queries via phone, email, remotely, or at client-side locations. Communication with Customer ERP core team, implementation team, Technical consultant, and Manager will be crucial. It will also be your responsibility to maintain Flowcharts, SOP's, prepare user manuals, and provide end user training. Additionally, you will configure, deploy, and manage the ERP system along with the backend database system. Extensive travel to client locations for software implementation and training purposes will also be a part of your job. The ideal candidate should be a Graduate/Post Graduate with at least 1 year of experience in Software implementation and Support, specifically with ERP Softwares for the Manufacturing Industry. Strong knowledge of PLSQL is a must, along with the ability to solve complex business issues and possess excellent communication and presentation skills. Functional knowledge of ERP Modules and Processes is required for this role. Prior experience in the implementation and support of Manufacturing ERP Solutions would be preferable. This is a full-time position based in Indore, Madhya Pradesh. The benefits include health insurance and Provident Fund. The work shift is during the day and proficiency in the English language is preferred. The candidate should be willing to work in person at the Indore location.,