ERP Administrator

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Job Summary:

ERP Administrator

Key Responsibilities:

• Serve as the primary point of contact for any ERP-related queries or issues within the company.
• Monitor system health, user activity, and data integrity on a daily basis.
• Troubleshoot user problems, provide immediate solutions where possible, or escalate to our external ERP agency when required.
• Liaise between end-users and the tech agency for system enhancements, troubleshooting, and updates.
• Maintain ERP documentation, user manuals, and FAQs to support internal users.
• Train staff and create guides for common tasks or new features.
• Support data migration, custom reporting, and help ensure the security and reliability of system data.
• Assess the impact of change requests and work with stakeholders for smooth implementations.

Skills & Qualifications:

• Bachelors degree in IT, Computer Science, or related field (or relevant work experience).
• Strong familiarity with ERP systems.
• Ability to translate business needs into technical solutions and vice versa.
• Basic understanding of SQL, data extraction, and documenting processes.
• Excellent problem-solving and organizational skills.
• Strong communication: able to support and guide users at all levels.
• Experience collaborating with third-party technical vendors is a plus.

Nice-to-Have

• Experience with production/manufacturing ERPs.
• Familiarity with system integrations (finance, inventory, supply chain).
• Certifications in databases, ERP modules, or ITIL desirable.

If you are a tech-savvy problem solver who loves helping others and bridging the gap between business and technology, wed love to hear from you!

*Looking for Immediate Joiners*