ERP Administrator Techno Ceiling Products

1.0 - 3.0 years

3 - 4 Lacs

mumbai, mumbai suburban, mumbai (all areas)

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Location: Mumbai, Vile Parle Industry: Manufacturing Acoustic Products Reporting To: Managing Director / Board of Directors Employment Type: Full-Time Job Summary: We are seeking a proactive and resourceful ERP Administrator to oversee the daily operations and user support for our in-house production ERP system, delivered by a leading tech agency. This role is key to ensuring smooth workflows, prompt resolution of user issues, and ongoing collaboration with our external ERP partner. Key Responsibilities: Serve as the primary point of contact for any ERP-related queries or issues within the company. Monitor system health, user activity, and data integrity on a daily basis. Troubleshoot user problems, provide immediate solutions where possible, or escalate to our external ERP agency when required. Liaise between end-users and the tech agency for system enhancements, troubleshooting, and updates. Maintain ERP documentation, user manuals, and FAQs to support internal users. Train staff and create guides for common tasks or new features. Support data migration, custom reporting, and help ensure the security and reliability of system data. Assess the impact of change requests and work with stakeholders for smooth implementations. Skills & Qualifications: Bachelors degree in IT, Computer Science, or related field (or relevant work experience). Strong familiarity with ERP systems. Ability to translate business needs into technical solutions and vice versa. Basic understanding of SQL, data extraction, and documenting processes. Excellent problem-solving and organizational skills. Strong communication: able to support and guide users at all levels. Experience collaborating with third-party technical vendors is a plus. Nice-to-Have : Experience with production/manufacturing ERPs. Familiarity with system integrations (finance, inventory, supply chain). Certifications in databases, ERP modules, or ITIL desirable. If you are a tech-savvy problem solver who loves helping others and bridging the gap between business and technology, wed love to hear from you! *Looking for Immediate Joiners*

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