Job
Description
Engineer, Release Management Gurgaon / Bangalore, India AXA XL offers risk transfer and risk management solutions to clients globally We offer worldwide capacity, flexible underwriting solutions, a wide variety of client-focused loss prevention services and a team-based account management approach AXA XL recognizes data and information as critical business assets, both in terms of managing risk and enabling new business opportunities This data should not only be high quality, but also actionable - enabling AXA XL s executive leadership team to maximize benefits and facilitate sustained unique features Our Chief Data Office also known as our Enterprise Business Data Solutions team (EDS) is focused on driving innovation through optimizing how we leverage data to drive strategy and create a new business model - disrupting the insurance market This role is part of the Data Build Management, which is responsible for supporting various teams to plan, build and support through the product lifecycle to ensure, performance stability and reliability of data solutions by providing world-class support What you ll be DOING What will your essential responsibilities include? Provide top-class Build, Release Management, and DevSecOps functionalities and support for various data solutions owned and managed by the IDA organization Analyze and mitigate risks (technical or otherwise) associated with data solution build and release delivery timelines Provide support for data pipelines and DataOps in cloud and big data environments Enforce governance and reporting, and ensure adherence to policies, standards, and best practices for Build Pipelines and Release Management Plan the release of project deliverables and manage the release lifecycle Communicate project-related tasks such as plans, timelines, and requirements between different teams Coordinate the release schedule and resources required based on third-party applications, defect backlogs, planned releases, and infrastructure updates Identify risks that could delay the release and manage them to ensure that the scheduled scope and quality of the release is not affected Track progress and identify issues, if any, while continuously working to improve the release process Ensure that the release is planned according to requirements and budget Schedule release readiness reviews before deployment and milestone reviews after each release Create implementation and deployment plans in accordance with the release schedule Plan and provide weekly updates on release activities Lead Go-Live activities to ensure successful software deployment Collaborate with relevant development teams responsible for building the automation tools used to develop and deploy the software Attend CAB meetings to discuss release schedules with the team and identify any roadblocks Maintain documentation related to build and release procedures, various notification lists, and dependencies Demonstrate proactive communication with business users, development teams, technology, production support, delivery teams, and senior management Establish a feedback loop by collaborating with internal and external teams Partner with the Product and Production Support teams as a Build/Release/Technical Subject Matter Expert (SME) for new development or migration of re-architected product functionalities to the new cloud platform Oversee the development and maintenance of Build and Release Management processes and their documentation Build and maintain various critical monitoring processes, alerts, and overall health reports (performance and functional) for production and pre-production environments to be used by the Production Support Teams Ensure timely and accurate completion of emergency release pipelines/processes in a manner that is auditable, testable, and maintainable Ensure that all builds are consistent with solution design, security recommendations, and business specifications Ability to work in a "Follow the Sun" support model, providing coverage across Digital Data Dev division responsibilities Achieve and maintain the highest levels of business customer confidence and net promoter score (NPS) You will report to the Scientist, Digital Data Development What you will BRING We re looking for someone who has these abilities and skills: Required Skills and Abilities: A minimum of an Undergraduate University Degree in Computer Science or related fields with years of experience Experience in systems integration, and developer support tools Azure DevOps, Docker, Kubernetes, Harness, CICD, release management, and configuration management, Python Understanding of DataOps, ITIL and AGILE methodologies Experience in building reports & dashboards using Excel, and Power BI Relevant years of experience in supporting areas of Data Management Own availability, scalability, and efficiency for day-to-day operations Possess a robust understanding of Azure fundamentals (Microsoft AZ-900) Experience using tools like Git, JIRA, etc Knowledge of artifact repositories such as JFrog and X-Ray Desired Skills and Abilities: Ability to troubleshoot issues and able to handle different types of user inquiries Exercises judgment for decision-making on complex issues that impact the delivery Makes recommendations to management on new processes, tools and techniques, or the development of new products and services Possesses skills, awareness and consistent with project management, analytical and application skills Consistently determines and executes basic research and/or referrals resiliently Demonstrates level of experience/ability to influence, and understand business problems in technical terminology Effective analytical and problem-solving skills Extremely effective interpersonal skills and relationship building and able to liaise with staff at all levels in the organization Excellent writing skills, with the ability to create clear requirements, specifications and documentation for data systems
