Engagement Manager - Technical Delivery

As an Engagement Manager for our client, you will be required to possess the following qualities and experiences: Role Overview: - Deep empathy for the customer, establishing strong relationships to demonstrate a profound understanding and unwavering support throughout their journey. - Authenticity is crucial to build trust with customers, ensuring a genuine connection. - Passionate about delivering value to customers through technology, focusing on meaningful outcomes rather than technology for technology's sake. - Values aligned to work, prioritizing customer success, outcomes over approaches, and demonstrating a focused yet holistic perspective. Key Responsibilities: - Previous experience in a consulting firm within the last 10 years, involving proposal creation, negotiation, and cultivating deep customer relationships. - Understanding and empathy towards target customer profiles (CIO, CTO, COO, etc), being credible, relatable, and able to anticipate unspoken needs. - Strong grasp of commercial aspects related to technology, including client budget cycles, return on investment, etc. - Proficiency in leading multiple teams at scale using modern agile and product-led software development practices. - Exceptional consulting, communication, and relationship-building skills, adapting approaches based on emotional intelligence and situational needs. - Experience across various sectors and domains, showcasing pragmatism, servant leadership, and the ability to foster team culture. - Comfort with risk-taking and ambiguity, willingness to travel as required for client and colleague relationship-building. - Delivering change to clients, understanding their context, and guiding the team in agreeing on and achieving necessary changes. - Advocating for clients" change needs, ensuring team readiness, and differentiating consultant roles from regular staff positions. Qualifications Required: - Previous experience in a consulting firm with proposal creation, negotiation, and relationship-building. - Empathy towards customer profiles and ability to anticipate their needs. - Strong understanding of commercial aspects related to technology. - Proficiency in leading teams using agile practices. - Excellent consulting, communication, and relationship-building skills. - Experience across various sectors and domains. - Comfort with risk-taking and ambiguity. - Willingness to travel for client and colleague engagement. - Experience in delivering change to clients. If you find this role aligning with your experience, please contact rajeshwari.vh@careerxperts.com for further details.,