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Salesforce
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Employee Success Data Specialist

Employee Success Data Specialist

Salesforce

2 - 6 years

0 Lacs

hyderabad telangana

Posted:2 days ago| Platform: Shine logo

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Skills Required

hr operations data integrity technology process improvement excel project management customer service orientation time management teamwork hr data management data privacy requirements problemsolving continuous learning verbal written communication organisational skills

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: You will be working as an ES Data Specialist in the Workday & Onboarding Data Operations team at Salesforce. Your role will involve providing operational support to employees across all regions, ensuring an excellent employee experience. You will report to the Manager - Workday & Onboarding Data Operations and play a crucial part in the success of employees at Salesforce. Key Responsibilities: - Manage all forms of Employee data and ensure data integrity - Process Manager Self-Service (MSS) transactions on Workday - Audit Global Work Authorisation (GWA) for new hires and international transfers - Handle case management including triaging, meeting TAT, and maintaining CSAT expectations - Manage contract and BI processes - Conduct data audits to ensure clean data requirements are met - Create and analyze various HR reports - Support the Onboarding process with data reporting and query management - Enhance the centralised knowledge base within the employee portal and update knowledge articles - Identify process improvements and collaborate for a more productive process - Provide system testing support for employee tools and system enhancements - Maintain data integrity by following peer review/audit processes - Ensure compliance with audit requirements and provide superior customer service to employees - Collaborate with stakeholders and other support teams to resolve issues - Stay updated on process, program, and policy knowledge to assist Employees and Managers - Bring process optimization ideas to meet efficiency goals - Perform any other duties and project work as required Qualifications Required: - 2-4 years of work experience in HR Data Management or HR operations - Proficiency in global HR Systems, preferably Workday - Strong understanding of data integrity and data privacy requirements - Proven problem-solving skills and passion for technology and process improvement - Excellent verbal and written communication skills - Intermediate to Advanced knowledge of Excel - Project management skills and exceptional customer service orientation - Ability to prioritize tasks in a fast-paced environment and maintain confidentiality - Strong time management, organizational, and follow-up skills - Collaborative team player with a focus on driving results and solutions-oriented approach Company Details (if any): At Salesforce, you will be part of a dynamic and high-growth environment, working towards bettering business and the world through AI. Your role as an ES Data Specialist will be crucial in driving innovation and maintaining Salesforce's core values while ensuring an amazing employee experience. (Note: The above details are based on the provided job description.),

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Employee Success Data Specialist