Elite Relationship Manager-BRANCH BANKING-Branch Banking

As an Elite Relationship Manager in the Retail Liabilities department, you will be responsible for developing new and expanding existing High Net worth Customer relationships for liabilities and commercial assets. Your primary focus will be on ensuring high levels of customer service orientation and application of bank policy while cross-selling existing bank products to customers. It will be your responsibility to inform customers of new products or enhancements to further expand the banking relationship. You will be expected to plan and conduct special sales initiatives and events for prospective and existing clients, as well as coordinate with other group companies to provide seamless access to other products. Maintaining a complete relationship record for assigned customer accounts and tracking customer complaints/queries and turnaround times for customer satisfaction will also be part of your duties. To be successful in this role, you should have 3 to 4 years of work experience, with at least 1+ years at a Relationship Manager Role. Your main tasks will include developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service. It is essential to have a very good understanding of Trade and Forex, as well as a strong grasp of Commercial Assets like CC, OD, TL, Export Finance, etc. Additionally, an understanding of MF and Insurance would be an added advantage. The ideal candidate will demonstrate customer orientation, high energy, and drive, with a go-getter attitude. You should be self-motivated with a passion to achieve and excel in building and managing relationships with high net worth customers.,