Educational Counselor

Job Title:

Location:

Company:

Experience:

Job Type:

Job Summary:

Education Counselor

Key Responsibilities:

• Counseling Students:

  Provide expert guidance to prospective students and their families regarding educational programs, courses, admission processes, and career opportunities.

• Course & Program Knowledge:

  Stay updated on all programs offered by the organization, including any changes in curriculum or structure, to provide accurate and timely advice to students.

• Lead Generation & Follow-Up:

  Identify and reach out to potential students through various channels (inbound and outbound). Maintain a database of leads and follow up regularly to convert leads into admissions.

• Admission Process Management:

  Assist students in completing the admission process, including documentation, application submissions, and fee payments. Coordinate with internal teams to ensure smooth processing.

• Career Guidance:

  Offer career counseling and suggest appropriate career paths and courses based on the students' skills, interests, and goals.

• Maintain Records:

  Update and maintain student records in the system, ensuring that all interactions, decisions, and follow-ups are logged accurately.

• Collaboration with Faculties:

  Work closely with academic teams and faculty members to ensure accurate information is shared with students.

• Client Relationship Management:

  Build and maintain strong relationships with students, parents, and educational institutions.

• Feedback Management:

  Collect feedback from students and parents, and communicate insights to improve the services provided by the company.

Qualifications:

• Education:

  A Bachelor's degree in any field (Education, Psychology, or relevant discipline preferred).

• Experience:

  Minimum of 1 year of experience in the education industry, preferably in counseling or admissions.

• Skills:

• Excellent communication skills (both verbal and written).
• Strong interpersonal and relationship-building skills.
• Ability to understand students' needs and provide personalized solutions.
• Good organizational and time-management skills.
• Ability to work independently as well as in a team environment.

• Other Requirements:

• Basic proficiency in MS Office Suite (Word, Excel, PowerPoint).
• A passion for helping students succeed in their educational and career pursuits.