Education Counselor

Roles & Responsibilities:

• Student Consultation: Understand students’ academic background, interests, and goals to recommend suitable UG/PG programs.
• Program Guidance: Clearly explain course structures, admission criteria, fees, career opportunities, and learning outcomes.
• Lead Management: Engage with inquiries via calls, WhatsApp, email, and live chat to ensure a timely and professional response.
• Application Support: Assist students through the admission process — from form filling and document submission to final enrollment.
• Follow-ups & Conversion: Maintain regular contact with potential students, addressing queries and motivating them to complete the admission process.
• CRM Updates: Accurately log all conversations, follow-ups, and lead status in CRM tools to track student progress and enable data-driven decisions.
• Target Achievement: Work towards individual and team conversion goals while maintaining a student-first approach.

Requirements:

• Bachelor’s degree in any discipline (education, communication, or psychology preferred)
• 0–2 years of experience in counseling, career guidance, academic support, or telesales/customer support
• Excellent spoken and written English communication skills
• Ability to understand student needs and build trust through meaningful conversations
• Familiarity with CRM tools or lead management software is a plus

Job Types: Full-time, Permanent, Fresher

Pay: ₹23,000.00 - ₹28,000.00 per month

Benefits:

• Cell phone reimbursement

Ability to commute/relocate:

• Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Language:

• English (Required)

Location:

• Noida, Uttar Pradesh (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person