Education Counsellor

Education Counselor

Responsibilities

• Student Counseling & Needs Assessment:

• Conduct in-depth counseling sessions (in-person, phone, or virtual) with students and parents to understand their academic background, interests, career aspirations, and financial considerations.
• Assess student profiles to identify suitable educational programs, courses, or institutions ([mention specific focus, e.g., undergraduate, postgraduate, specific vocational training, study abroad destinations]).
• Provide comprehensive information on available options, including eligibility criteria, admission processes, fee structures, scholarship opportunities, and career prospects.

• Program Promotion & Lead Conversion:

• Effectively present and promote the educational programs and services offered by [Institute/Company Name] or its partner institutions.
• Address student and parent doubts, concerns, and objections professionally and persuasively.
• Guide prospective students through the entire admission or application process, from initial inquiry to enrollment/visa application (if applicable).
• Achieve daily, weekly, and monthly targets for counseling sessions, lead conversions, and enrollments/admissions.

• Application & Documentation Support:

• Assist students with filling out application forms accurately and compiling necessary documentation (e.g., transcripts, certificates, letters of recommendation, SOPs).
• Ensure all applications are submitted completely and on time, adhering to institutional deadlines.
• Coordinate with educational institutions or partner universities for admission updates and offer letters.

• Relationship Management:

• Build and maintain strong, trusting relationships with students and parents throughout their counseling journey.
• Provide continuous support and follow-up, keeping them informed about their application status or upcoming deadlines.
• Address any post-admission queries or concerns to ensure a smooth transition.

• Market Research & Knowledge Sharing:

• Stay updated with the latest educational trends, changes in admission policies, visa regulations (for study abroad), and new program offerings.
• Maintain thorough knowledge of competitor offerings and market dynamics.
• Contribute insights from counseling sessions to improve marketing strategies and program development.

• CRM Management & Reporting:

• Accurately record all student interactions, profiles, application statuses, and outcomes in the

  CRM system

  or designated database.
• Prepare and submit regular reports on counseling activities, conversion rates, and student feedback to the management.