Ecommerce Tech Leader

Key Responsibilities:

• Lead the design, implementation, and ongoing improvement of integrations between Salesforce, backend API, Orders, CommerceHub and other products and sales platforms.
• Develop and manage integrations using EDI, API, SFTP, and similar technologies as required by our evolving business needs.
• Ensure all systems and processes are built on a solid, scalable, and predictable foundation, supporting business growth and operational reliability.
• Partner with engineering, operations, and business stakeholders to deliver solutions that enhance efficiency, accuracy, and customer satisfaction.
• Identify opportunities to streamline workflows, automate processes, and improve system performance.
• Stay current with best practices and emerging technologies in e-commerce fulfillment and integration.
• Drive standardization while balancing local site needs across global deployments.
• Manage vendor relationships and ensure successful delivery of third-party led implementations.
• Build and lead a Center of Excellence to support global alignment, best practice sharing, and continuous improvement.
• Champion change management and adoption of digital tools and processes.

Qualifications:

• Education:

  Bachelors in Information Technology, Industrial Engineering, or related fields.

• Experience:

  10+ years in digital transformation, supply chain, factory operations, or related roles, with significant experience leading global IT projects.
• Demonstrated success in implementing Industry 4.0 solutions, smart factory technologies, and supply chain digital tools.
• Strong expertise in ERP/MES/WMS systems (e.g., JDE, Oracle, Kinaxis, LeanDNA, SO99).
• Familiarity with IoT, AI/ML applications, and advanced data analytics tools is highly desirable.

Technical Skills:

• Significant hands-on experience architecting and managing integrations for e-commerce and fulfillment systems.
• Deep familiarity with Salesforce suite of Applications, Yext, Tridion and similar platforms.
• Strong track record of building scalable, maintainable, and reliable technical solutions.
• Experience with EDI, API, SFTP, and other integration protocols and tools.
• Demonstrated ability to lead and mentor technical teams in a fast-paced, dynamic environment.