Ecommerce Specialist

Company Description

Rustic KNOT is dedicated to creating sustainable and stylish jute products, including eco-friendly bags and decor. Our products are crafted with love and built to last. We offer Pan-India shipping and pride ourselves on being environmentally conscious while delivering quality products to our customers.

Role Description

This is a full-time hybrid role for an E-Commerce Specialist based in Rajarhat, with some work from home flexibility. The E-Commerce Specialist will oversee the day-to-day management of our online store, enhance user experience, drive online sales, and manage customer inquiries. Responsibilities include analyzing sales data, optimizing product listings, executing digital marketing strategies, and providing excellent customer service.

Qualifications

• Strong Analytical Skills for data analysis and performance tracking
• Excellent Customer Service and Communication skills to handle customer interactions
• Experience in E-Commerce and Sales to drive online revenue
• Proficiency in digital marketing tools and strategies
• Bachelor's degree in Business, Marketing, or related field
• Ability to work both independently and collaboratively in a hybrid environment