Ecommerce Operations

Company Description

NURASoi was founded with the mission to make healthy and delicious food accessible to all, offering an alternative to unhealthy choices. With a vision centered on innovation, we aim to create a global ecosystem focused on holistic well-being through nourishing and affordable food. NURASoi is committed to uplifting every individual connected to our community, including consumers, employees, and stakeholders. Together, we strive to build a future where health and accessibility are at the forefront of everyday life.

Role Description

This is a full-time, on-site role located in Ahmedabad for an Ecommerce Operations Specialist. The individual in this role will manage day-to-day operations of the ecommerce platform, oversee sales processes, ensure customer satisfaction, and contribute to driving online growth. Responsibilities include analyzing sales data, resolving customer queries, collaborating with teams for seamless operations, and ensuring optimal product listings and inventory tracking.

Qualifications

• Strong analytical skills for assessing sales performance, market trends, and operational efficiency
• Proficiency in E-Commerce operations, including platform management, product listing, and inventory tracking
• Proven sales expertise with the ability to develop sales strategies and meet targets
• Exceptional customer service and communication skills to address inquiries and build positive relationships
• Ability to work effectively in a team-oriented and fast-paced environment
• Familiarity with e-commerce tools and platforms is an advantage
• Bachelor's degree in Business Administration, Marketing, or a related field is preferred