EAZYBI Developer ( Jira Admin)

Job Details

Position: EAZYBI Developer ( Jira Admin)

Position: Permanent

Experience: 5+ yrs

Location: Bangalore

Roles and Responsibilities:

• Configure JIRA projects, workflows, screens, fields, and other settings to align with organizational requirements.
• Customize JIRA schemes, permission schemes, and notification schemes to optimize project management processes.
• Manage user accounts, groups, and permissions within JIRA.
• Provide training and support to users on JIRA functionality and best practices.
• Implement and manage integrations between JIRA and other tools or systems.
• Evaluate, install, and configure JIRA plugins to enhance functionality and meet business needs.
• Ensure accurate and efficient tracking of issues, epics, and projects within JIRA.
• Collaborate with teams to define and implement standardized workflows and issue types.
• Coordinate and implement JIRA software upgrades, patches, and bug fixes.
• Create and maintain custom reports, filters, and dashboards to provide insights into project progress and performance.
• Collaborate with stakeholders to understand reporting, dashboard requirements and deliver solutions.
• Document JIRA configurations, processes, and best practices.
• Managing various project documents on Confluence.
• Create user guides and training materials to support JIRA users.
• Investigate and resolve issues related to JIRA functionality, performance, and user access.
• 5+ yrs. experience Jira and Confluence Administrator
• Proven experience as a JIRA Administrator in a professional setting.
• In-depth knowledge of JIRA administration, configuration, and customization.
• Good in JQL and Dashboard creation in Jira.
• Experience in EAZYBI Trend Reporting, Big Picture.
• Knowledge of Integration with Atlassian Products
• Experience in Confluence tool uses in Project Management.
• Strong understanding of project management methodologies.
• Excellent problem-solving and troubleshooting skills.
• Effective communication and collaboration skills.
• Experience with scripting languages, JQL, and API integrations.
• Good to know third-party/plugins like Bulk OPS, Rich Filters, Time to SLA, Timesheet, and Zephyr Scale.
• Outstanding Organizational Skills.