E-commerce Website & Content Specialist-Jewellery Showroom

E-Commerce Executive (Male/Female) Graduates with a minimum 3-5years of experience in Jewellery industry for reputed Jewellery showroom in Chennai.

Responsibilities:

• Coordinate with other teams on the execution of brand, marketing and e-commerce activities.

• Enhancing the overall customer experience in terms of in-house store and virtual customers. ·

• Managing and updating the look and feel and performance of the company Website and eCommerce. ·

• Manage, Monitor & maintain products Portfolio and functionality of website ·

• Efficiently upload and manage products in the backend system, ensuring accuracy and completeness.

• Regularly update product prices to reflect current market trends and business strategies.

• Timely update banners and promotional content on the platform to enhance user engagement.

• Execute effective WhatsApp marketing campaigns, including message creation and dissemination.

• Conduct data analysis and segment customers to send targeted messages, contributing to customer retention and acquisition.

• Establish and maintain partnerships with logistic partners to ensure smooth and timely delivery of goods.

• Proactively send out promotional messages on WhatsApp, aligning with marketing strategies and sales goals.

• Develop and manage a WhatsApp bot to enhance customer interaction and streamline communication.

• Stay updated on industry trends and suggest innovative ideas to improve the overall e-commerce experience.

• Has strong command of English and ability to write engaging product descriptions, with excellent grammar and punctuation that include SEO rich keywords.

• Implement the customer loyalty programmes and e-commerce activities.

• Observe the sales, promotions, marketing and social media activities over digital platforms.

• Provide specialized knowledge and insights to the development of technology strategy.

• Track and report the business outcome of data-driven insights.

• Ensuring seamless end-to-end integration of the e-commerce business

Requirements:

• 1. Bachelor's degree in Business, Marketing, or related field.

• 2. Proven experience in e-commerce operations with a focus on product management and marketing.

• 3. Proficiency in using e-commerce platforms and content management systems.

• 4. Strong analytical skills for data analysis and customer segmentation.

• 5. Excellent communication skills, especially in crafting compelling WhatsApp marketing messages.

• 6. Ability to collaborate with cross-functional teams and external partners.

• 7. Detail-oriented with a proactive approach to problem-solving.

• 8. Familiarity with the latest e-commerce trends and technologies.

For further information pls contact HR - 8754434443

Also please share your CV, work details and portfolio mail id - humanresources@konikajewellery.com

Konika Jewellery

HR Manager