E-Commerce Team Leader

10 - 14 years

0 Lacs

Posted:6 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As an Ecommerce Tech Leader at our company, you will play a crucial role in transforming our sales and services functions for both Residential and commercial Fire & Security products and solutions. Your responsibilities will include designing and implementing integrations between various platforms, managing vendor relationships, driving standardization, and leading a Center of Excellence for global alignment. You will also champion change management and adoption of digital tools and processes to enhance efficiency and customer satisfaction. Key Responsibilities: - Lead the design, implementation, and improvement of integrations between Salesforce, backend API, Orders, CommerceHub, and other sales platforms. - Develop and manage integrations using technologies such as EDI, API, and SFTP based on evolving business needs. - Ensure systems and processes are scalable and reliable to support business growth. - Partner with stakeholders to deliver solutions that enhance efficiency and customer satisfaction. - Identify opportunities to streamline workflows, automate processes, and improve system performance. - Stay updated with best practices and emerging technologies in e-commerce fulfillment and integration. - Drive standardization while meeting local site needs globally. - Manage vendor relationships and ensure successful delivery of third-party led implementations. - Build and lead a Center of Excellence for global alignment and continuous improvement. - Champion change management and adoption of digital tools and processes. Qualifications: - Education: Bachelors in Information Technology, Industrial Engineering, or related fields. - Experience: Over 10 years in digital transformation, supply chain, factory operations, or related roles. - Demonstrated success in implementing Industry 4.0 solutions and supply chain digital tools. - Strong expertise in ERP/MES/WMS systems and familiarity with IoT, AI/ML applications. Skills and Competencies: Technical Skills: - Hands-on experience with e-commerce and fulfillment system integrations. - Familiarity with Salesforce suite of Applications and other platforms. - Track record of building scalable, maintainable, and reliable technical solutions. - Experience with integration protocols like EDI, API, SFTP. Soft Skills: - Strong leadership and project management skills. - Excellent communication skills. - Problem-solving mindset with a focus on scalable solutions. - Cultural adaptability and fluency in working across global teams. If you are passionate about digital transformation and have expertise in driving innovation, we invite you to apply for the role of Ecommerce Tech Leader. Join us in shaping a safer, smarter, and more connected world through impactful projects and collaboration with industry leaders.,

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