E-Commerce Specialist

As the Ecommerce Head for our storage company, your primary responsibility is to lead and drive the overall Ecommerce strategy, operations, and sales across multiple platforms. You will be instrumental in setting and achieving sales targets, developing strategic partnerships, and enhancing our online presence to drive revenue growth and market share in the digital space.

• Ecommerce Strategy Development: Develop and execute a comprehensive Ecommerce strategy aligned with the companys overall objectives. Identify market opportunities, emerging trends, and competitive landscapes to drive business growth.
• Sales Target Setting and Achievement: Define and implement sales targets across different Ecommerce platforms. Monitor performance metrics regularly, analyze data, and optimize strategies to ensure targets are met or exceeded.
• Platform Management: Oversee operations on major Ecommerce platforms. Manage product listings, optimize content, pricing, promotions, and inventory to maximize visibility, sales, and customer satisfaction.
• Partnership Development: Cultivate and manage relationships with key Ecommerce partners, negotiate terms, and explore collaborations to expand the companys presence and reach on various platforms.
• Marketing and Promotions: Collaborate with marketing teams to develop and execute effective online marketing campaigns, including advertising, SEO, social media, and email marketing to drive traffic and sales.
• Data Analysis and Insights: Utilize analytics tools to gather insights on customer behavior, market trends, and sales performance. Translate data into actionable strategies for continuous improvement.
• Team Leadership: Lead, mentor, and develop a high-performing Ecommerce team. Foster a culture of innovation, collaboration, and continuous improvement.
• Compliance and Operations: Ensure compliance with Ecommerce platform regulations, manage inventory, shipping, returns, and customer service operations to maintain a seamless buying experience.
• Product Development and Innovation: Work closely with product teams to identify opportunities for new storage solutions or product improvements based on Ecommerce market trends and customer feedback.
• Customer Experience Enhancement: Continuously improve the online customer journey, from browsing to purchase and post-sale support, to increase customer satisfaction and loyalty in the storage solutions market.
• Budget Management: Develop and manage the Ecommerce department budget, allocating resources effectively to maximize ROI across various online channels and initiatives.
• Technology Integration: Stay abreast of emerging Ecommerce technologies and platforms. Evaluate and implement new tools and systems to enhance the companys online capabilities and maintain a competitive edge in the storage industry.
• Cross-functional Collaboration: Work closely with other departments such as IT, logistics, and customer service to ensure seamless integration of Ecommerce operations with overall business processes.