E-Commerce Project Manager

ECommerce Project Manager

Key Responsibilities:

• Define project scope, goals, deliverables, and success criteria in collaboration with business and technical stakeholders.

• Create and maintain detailed Sprint plans, including timelines, resource allocation as per capacity management, task dependencies, and risk mitigation strategies.

• Drive execution across internal teams and external partners to ensure timely delivery and quality outcomes.

• Oversee vendor relationships, particularly with the Salesforce or SAP Commerce implementation partner, to ensure adherence to project requirements and best practices.

• Coordinate across multiple teams including design, development, QA, content, IT, and external agencies.

• Ensure seamless integration with other platforms and systems within the digital ecosystem.

• Manage project budgets, monitor expenses, and report on financial performance.

• Conduct UAT and ensure robust QA standards are upheld before go-live.

• Control Sprint Spillovers and maintain delivery hygiene.

• Control , manage , report agile delivery metrics /dashboards, and prepare decks for Weekly , Monthly , Quarterly Status Reports.

• Own outcomes of Sprint Retro meetings.

• Evaluate opportunities for operational efficacy via GEN AI or Automation tools.

• Ensure SEO requirements are addressed across design, development, and deployment phases to safeguard organic performance.

Requirements:

• eCommerce environments (B2C or B2B)

• eCommerce platform implementations

• Strong ability to manage multiple stakeholder groups (internal teams, external vendors, agencies).

• Deep understanding of digital project workflows, especially website builds, integrations, and agile delivery.

• Excellent communication, leadership, and problem-solving skills.

Preferred Skills:

• Headless Commerce

• Salesforce Commerce Cloud

• SEO, accessibility, and performance optimization best practices