E-Commerce Associate (Wayfair Support)

About the Opportunity

At DashOps Consulting, we empower businesses to scale smarter and achieve operational excellence without compromise. Combining top-tier consulting precision with real-world execution, we leverage global insights and India’s finest operational talent. Founded by seasoned operators across e-commerce, tech, healthcare, and more, DashOps is built on practical experience rather than theory. We eliminate inefficiencies and implement lasting strategies, positioning ourselves as growth partners rather than vendors.

Position Overview

E-Commerce Associate (Wayfair Support)

Key Responsibilities

Catalog Management & Product Uploads

• Upload and manage new product listings on Wayfair.com
• Monitor catalog regularly to identify unavailable, duplicate, or incorrectly listed products
• Ensure product information, pricing, and descriptions are accurate and up to date

Competitive Analysis & Pricing

• Perform

  price comparisons

  and track competitor activity within relevant categories
• Identify gaps, pricing discrepancies, and opportunities to optimize product positioning

Operational Support & Issue Resolution

• Handle Wayfair

  support tickets

  , ensuring timely and professional responses
• Collaborate with internal teams to resolve catalog and operational challenges quickly

Continuous Improvement & Growth

• Take ownership of assigned processes while staying flexible to support new initiatives
• Proactively suggest improvements for catalog health, pricing strategies, and operational efficiency
• Embrace additional responsibilities as business needs expand

Qualifications

• 1-3 years experience

  in e-commerce operations, catalog management, or marketplace support (experience with Wayfair Partner Home is a plus)
• Strong attention to detail with the ability to quickly spot and correct errors
• Proficiency with

  Excel/Google Sheets

  for managing and analyzing product data
• Excellent

  English communication skills

  (both written & verbal) to collaborate effectively with a global team
• Self-motivated, adaptable, and able to manage tasks independently in a remote setup

Why Join Us?

• Opportunity to work closely with a global team supporting U.S. based e-commerce operations
• Exposure to Wayfair’s backend systems and marketplace dynamics
• Growth potential with expanding responsibilities and career development opportunities
• Collaborative and supportive work environment where your contributions make an immediate impact

How to Apply

You can also apply by emailing your resume to info@dashopsconsulting.com

Subject line: E-Commerce Associate (Wayfair Support) – Your Name