Duty Manager/Supervisor

Bachelor’s Degree in Hotel Management / Any Specialization in F&B or

hospitality related field

5plus years of experience in high volume and/or cinema, retail, or restaurant

operations at the supervisory levels

FUNCTIONAL RESPONSIBILITIES:

 Supervises the functions of the department employees, facilities, operations and cost on

a day - to - day basis.

 Key Management: Includes Opening & Closing of shift.

 Cash Management: Includes issuing of daily floats, handling cinema imprest, shift

banking, shortage control etc.

 Monitors and Controls, on an ongoing basis:

a) Quality levels of product and service.

b) Operating costs of cinema.

c) Merchandising and Marketing all promotional activities /movies publicity in the Unit.

d) Sanitation, cleanliness and hygiene of the entire cinema area under his / her purview.

 Guest Satisfaction:

a) Ensuring guest satisfaction by achieving high levels of Service Standards as per SOP.

b) 100% Mystery Audit Scores.

c) All feedback is handled within the set timelines.

 Inventory and Yield:

a) Ensure that Yield (including batch test and wastages) of popcorn and calibration of

Coke and Tea/Coffee Machine is managed as per standards.

b) Ensure complete adherence to Finance SOPs.

c) Monitor and control daily shortages.

 SOPs, Upkeep and Maintenance / Safety:

a) Custodian of all departmental SOPs and should ensuring 100% compliance.

b) Upkeep and Maintenance of property - (as per Housekeeping and Engineering

Standards).

c) Ensure that the unit must adhere to 100% Safety/security systems.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹29,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Application Question(s):

• What is your current location?

Education:

• Bachelor's (Required)

Experience:

• Food industry: 3 years (Required)