Duck Creek Billing Quality Analyst

As a Quality Assurance Analyst for Duck Creek Billing, you play a crucial role in ensuring the highest quality of operations and services, thereby contributing significantly to the long-term success of the business. Key Responsibilities: - Conduct thorough quality assurance testing to identify and resolve defects. - Utilize Duck Creek Billing center and other automation tools to streamline testing processes. - Collaborate with clients to understand their requirements and ensure their satisfaction. - Analyze data and statistical methods to identify trends and enhance quality metrics. - Develop and implement quality assurance standards and methodologies. - Lead and mentor team members to cultivate a culture of quality. Qualifications Required: - 2+ years of experience in quality assurance. - Proven track record in a quality assurance or related role. - Proficient in Duck Creek Billing testing. - Familiarity with TAC and other automation tools. - Strong client-handling capabilities. - In-depth knowledge of quality assurance methodologies and standards. - Solid numerical skills and ability in data analysis. - Excellent communication and interpersonal skills. - Attention to detail and a results-oriented mindset. - Strong organizational and leadership skills. - Demonstrated reliability and trustworthiness. As a Quality Assurance Analyst for Duck Creek Billing, you play a crucial role in ensuring the highest quality of operations and services, thereby contributing significantly to the long-term success of the business. Key Responsibilities: - Conduct thorough quality assurance testing to identify and resolve defects. - Utilize Duck Creek Billing center and other automation tools to streamline testing processes. - Collaborate with clients to understand their requirements and ensure their satisfaction. - Analyze data and statistical methods to identify trends and enhance quality metrics. - Develop and implement quality assurance standards and methodologies. - Lead and mentor team members to cultivate a culture of quality. Qualifications Required: - 2+ years of experience in quality assurance. - Proven track record in a quality assurance or related role. - Proficient in Duck Creek Billing testing. - Familiarity with TAC and other automation tools. - Strong client-handling capabilities. - In-depth knowledge of quality assurance methodologies and standards. - Solid numerical skills and ability in data analysis. - Excellent communication and interpersonal skills. - Attention to detail and a results-oriented mindset. - Strong organizational and leadership skills. - Demonstrated reliability and trustworthiness.