Domestic Voice Support Executive (English & Hindi)

0 - 2 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Greetings from Personal Network!

Top MNC Hiring Domestic Customer Support (Voice Process)

Position:

Kickstart your career in a leading MNC!
A reputed multinational company is looking for enthusiastic Customer Support Associates for its Domestic Voice Process team. If you are a fluent communicator and enjoy assisting customers, this is an excellent opportunity to work in a professional environment with great growth potential.

Key Responsibilities:

  • Handle inbound and outbound calls from domestic customers

  • Address queries, complaints, and service issues promptly

  • Provide accurate product/service information

  • Maintain professional and courteous communication at all times

  • Record and update customer details in the system

  • Meet performance metrics such as call quality, resolution rate, and CSAT

Job Requirements:

  • Experience: 0 to 2 years in BPO / Customer Support / Voice Process

  • Strong communication skills in English + Hindi (preferred)

  • Comfortable working in rotational day shifts

  • Basic computer knowledge and typing skills

  • Positive attitude and willingness to learn

Immediate Contact:

Personal Network

 

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