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Yamaha Motor Solutions
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DMS L2 Support Engineer

DMS L2 Support Engineer

Yamaha Motor Solutions

5 - 7 years

8 - 9 Lacs

Chennai

Posted:1 week ago| Platform:

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Skills Required

engineering support information technology customer service deployment process interpersonal skills diagnosis sql application development software troubleshooting tamil application support good communication in english troubleshooting communication skills hardware

Work Mode

Work from Office

Job Type

Full Time

Job Description

Support Engineer for DMS Support for Yamaha Dealers Candidate must fulfill below criteria: - Bachelor’s degree in Computer Science, Information Technology, or related field - Expertise in diagnosing and resolving technical issues in a fast-paced environment - Strong understanding of application development and deployment processes - Basic knowlegde of Database - Excellent communication and interpersonal skills - Ability to effectively prioritize and manage multiple tasks. Language : Tamil, Mallayalam, Telegu Roles and Responsibilities Provide first-line support for DMS-related issues and queries from dealers and internal stakeholders. - Diagnose and troubleshoot software and hardware issues related to the DMS. - Collaborate with the development team to identify and resolve bugs and system enhancements. - Conduct training sessions for dealers on the effective use of the DMS. - Monitor system performance and generate reports to identify areas for improvement. - Assist in the implementation of DMS upgrades and new features. - Ensure timely resolution of support tickets and maintain documentation of issues and solutions. - Build strong relationships with dealers and provide excellent customer service.

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Yamaha Motor Solutions

www.yamahamotorsolutions.com

Motor Manufacturing

Santa Ana

5000 Employees

29 Jobs

Key People

Eric H. Smith

CEO
Linda J. Lee

CFO
Mark R. Jones

CTO

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