Divisional Manager

7 - 10 years

7 - 10 Lacs

Posted:6 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role & responsibilities

  • To develop and implement services, strategies that align with the company's goals and objectives. This includes setting service standards, identifying customer needs and developing service plans.
  • Track breakdown calls, manage preventive maintenance and ensure equipment calibration
  • Responsible for adding new equipment to the scope for adding revenue.
  • Ensure quality in service, PM, Asset mapping and documentation.
  • Responsible for managing a team of service technicians, which includes setting performance, targets, providing training and support, and conducting performance evaluations.
  • To ensure that their division is complying with all relevant regulations and standards.
  • Developing and implementing action plan for penalty reduction.
  • To ensure that their team delivers high quality service to customers, including maintenance, repair, and calibration of medical equipment.
  • To manage the service budget for their area, which includes forecasting revenue, managing expenses and ensuring profitability.
  • Monitor the customer satisfaction
  • Attend customer meeting and mentoring to the team of district in charge / District Managers to make action plan in advance.
  • Enhance technical capabilities on regular basis.
  • Ensure customer satisfaction & to maintain healthy liaising with Hospital, Authorities & various other clients.

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