Job Role & Responsibilities Sales Management: The branch manager will be responsible for achieving sales targets across all product categories offered by the branch. Customer Service and Operations: They will also be responsible for addressing customer complaints and resolving issues in a timely and satisfactory manner. Risk Management and Compliance: The branch manager will be tasked with ensuring compliance with all regulatory requirements and standards related to banking operations, sales practices, and product offerings. Business Development and Relationship Management: The branch manager to maintain relationships with key stakeholders to facilitate business development and enhance the branch's reputation and market presence. Reporting and Performance Monitoring: The branch manager will prepare regular reports on branch performance, covering sales metrics, customer service indicators, and operational efficiency measures.