Territory Sales Manager

Role & responsibilities

Sales and Business Responsibilities

• Develop and executeterritory-level sales strategiesto meet and exceed revenue targets.
• Identifyhigh-potential marketsand establish astrong brand presencein hospitals, clinics, and diagnostic centers.
• Build relationships withkey decision-makers(clients).
• Conductmarket analysisto identify trends, competitor activities, and emerging opportunities.
• Drive business expansion bydeveloping new channels and strategic partnerships.

Customer Relationship Management and Sales/Service Coordination

• Develop new business channels aligned with Cyrix Healthcare's expansion strategies.
• Build and maintain strong relationships with hospitals, clinics, healthcare providers, and medical distributors.
• Ensure brand visibility and placement of medical products in key healthcare institutions.
• Resolvecustomer complaints and technical escalationsin coordination with internal teams.
• Lead, mentor, and oversee a team ofArea Sales Managers (ASMs), Sales Executives, and Service Engineers.
• Set clearsales goals, performance targets, and productivity benchmarksfor the team.
• Conductjoint field visitswith ASMs to engage with customers and ensure effective selling strategies.
• Monitorindividual and team performancethrough structured reviews and KPI assessments.
• Conductregular sales meetings, training programs, and performance evaluations.

Customer Relationship Management & Service Coordination

• Ensure high customer satisfaction by coordinating with the service team for post-sales support and issue resolution.
• Address customer complaints, escalations, and service-related concerns proactively.
• Work closely with technical and service teams to maintain equipment efficiency and service quality.
• Organize workshops, training sessions, and product demonstrations for medical professionals.

Reporting & Compliance:

• Track territory-wise sales performance, forecast trends, and provide actionable insights to senior management.
• Ensure compliance with regulatory requirements and industry standards.
• Provide monthly, quarterly, and annual sales reports with market insights.
• Monitor budget utilization, sales expenditures, and return on investment (ROI).
• Conduct monthly team meetings to review sales performance, market trends, and set goals.

Learning and Growth Responsibilities

• Provide ongoing training and development for the sales team on medical product knowledge and industry standards.
• Lead, train, and mentor a team ofSales Executives and Service Engineers.
• Monitor team performance and provideconstructive feedbackto improve productivity.
• Conductregular sales meetings, training programs, and performance reviews.
• Encourage a customer-centric approach within the team.
• Foster a culture of continuous learning and professional development within the medical sales team.