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Abiomed
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District Account Manager

District Account Manager

Abiomed

4 - 6 years

3 - 7 Lacs

chandigarh

Posted:10 hours ago| Platform:

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Skills Required

procurement medical devices sales nursing market research customer support budgeting key account management distribution network biomedical

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Individual Contributor is responsible for closing the sale and positively impacting customers satisfaction. Has thorough knowledge of the products responsible, and maintains a good understanding of customers needs, as well as competitive developments in the market place. Develops long-term positive customer relationships, building loyalty and confidence in J&J Medical as a preferred supplier.

Key Responsibilities :

Sales Turnover

Sell franchise products within a territory
Provide weekly and monthly sales action plan to manager, reflecting the activities required in each account to achieve sales objectives
Analyse sales reports to find opportunities, recognize routine problems; analyze causes and recommend solutions
Able to negotiate and close sales in routine situations, and with guidance when handling more complex deals
Participate in Trade Displays and Conference when required

Territory Management

Develop understanding of customer needs to identify sales opportunities
Identify tender/contract opportunities and work with colleagues to deliver
With guidance, develop an effective and efficient territory plan
Work with retailers and ensure that they are brand ambassadors for our products
Identify and train surgeons on new technologies and solutions through consult-in-surgery, one-on-one sales calls, one-to-many training sessions

Customer In-service Education & Training

Work with manager to identify customer in-service needs to support customer delivered healthcare services and use of products efficiently and effectively
Develop and maintain strong relationships with all levels of customers
With assistance, co-ordinate and deliver in-services education sessions
Advise marketing on customers in-service education resource needs

Key Account Management

With guidance, prepare a plan to optimize key account development and sales growth
Identify and document key customers and decision makers
Be aware of Key Account strategies for growth
Identify and optimize cross selling opportunities and work with managers/colleagues to realize these
Provide customer support on inventory, within company guideline

Product & Market Knowledge

Develop understanding and continually enhance personal understanding of products features, benefits, correct product application and usage and anatomy, physiology and medical procedure knowledge, through practical experience, training programs, and learning from key end-users
Able to demonstrate application/usage of products and differentiate them from competitors products
Develop understanding of competitive products, their features-advantages-benefits
Gather information on current practices, behaviors and attitudes
Vigilantly obtain usage data of all trained surgeons and monitor adoption

Distribution Management

Develop/implement distribution network for assigned territory
Ensure distributor health is as per agreed guidelines

Expense, Equipment and Samples

Judiciously manage AR, operating expenses, (transportation, A&P, entertainment, travel) while ensuring sustainable productivity
Seek prior approval for budget variations
Work within sample issue and co-ordination guidelines
Agree expense budget/guidelines with immediate Manager
Plan sample and expense utilization to optimize usage while remaining in budget

Self-Development

Identify specific actions to improve job performance in specific areas
Participate in nominated training programs
Active self-learning strategies to maintain knowledge
Focused effort to achieve high levels of performance in knowledge tests and competency assessments related to training
Effectively apply new learning on the job.

Corporate Ethics and Governance

Maintain a responsible and ethical approach while actively pursuing business outcomes
Conduct business within ethics and values expressed in Credo
Relationship with customers based on high ethical standards

Education:

You will be a Science graduate or Biomedical Engineers.
You will have a minimum of 4-6 years of experience in Capital Equipment Selling.

Experience and Skills:

You will possess experience in managing HCP KOLs
Your sales experience in laparoscopy products will be preferred.

Other:

Should be proficient in Hindi and English

Required Skills:

Preferred Skills:

Business Behavior, Communication, Consulting, Cross-Selling, Customer Centricity, Customer Effort Score, Customer Retentions, Execution Focus, Goal Attainment, Hospital Operations, Innovation, Market Research, Medicines and Device Development and Regulation, Sales, Solutions Selling, Sustainable Procurement, Vendor Selection

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District Account Manager