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Dispatcher - USA

1 - 6 years

1 - 5 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Duties & Responsibilities:

  • Work with carriers to ensure shipments are dispatched, loaded, and emptied in a timely manner.
  • Ensure that all logistics work is reflective of the actual times that the work transpired.
  • Understand all customer requirements and put plans in place to meet the service expectations
  • Be familiar with the geographic service area and the industry standard rates that apply to each area.
  • Answer all customer questions, both internal and external, concerning loads, service, or billing information.
  • Sourcing new customers by developing leads and cold calling potential customers.
  • Creating, developing, and retaining business relationships with customers.
  • Increase and Maintain understanding of current market conditions and business trends.
  • Managing and negotiating rates based on the current market demand.
  • Thoroughly understand the intricacies and rapid changes that occur in the freight industry & use this knowledge to better service the existing client base.

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