Disbursement Manager

Job Description

Job Purpose: To manage and oversee both online and offline disbursement processes across all locations, ensuring timely disbursement of loans, adherence to internal and regulatory guidelines, insurance solvency, and coordination with branches for smooth operations. The role demands efficiency in TAT management, audit readiness, and continuous improvement in disbursement-related metrics. Key Responsibilities: 1. Disbursement Operations: Manage and monitor daily online & offline disbursements across all branches, ensuring adherence to laid-down norms and compliance. Ensure disbursement of TAT improvement: Share daily and weekly updates with management Ensure 100% engine & chassis number updation in the system before disbursement. Track and reduce branch file submission pendency ; send alerts to area in-charges for TAT exceedance. 2. Audit & Compliance: Coordinate and arrange disbursement files for audits ; respond to audit queries promptly. Conduct weekly internal audits to ensure process integrity and compliance. Perform IRR checking , ensuring alerts are raised if IRR falls below policy. 3. Insurance Management: Ensure pending insurance solvency is completed within the given days TAT. Track and share daily/weekly updates on insurance TAT with management. 4. Pre-Disbursement & Documentation: Improve Pre-Disbursement NACH activation ratio ; maintain and improve ratio with consistent follow-up. Manage tasks like penny drop follow-up , PDC pouch submission , file filling , file scanning , and franking . Ensure correct and timely vehicle number updates. Submit completed files to the PDD department post-disbursement. 5. Training & Branch Coordination: Conduct regular branch visits for training, process reviews, and on-ground issue resolution. Track and manage stationery orders and distribution to branches/markets. Preferred candidate profile Male Candidate with 8+ years of Loan Disbursement Experience Should have handled the operations team Should be able to handle and manage tight deadlines