Disbursement Manager

Job Purpose:

To manage and oversee both online and offline disbursement processes across all locations, ensuring timely disbursement of loans, adherence to internal and regulatory guidelines, insurance solvency, and coordination with branches for smooth operations. The role demands efficiency in TAT management, audit readiness, and continuous improvement in disbursement-related metrics.

Key Responsibilities:

1. Disbursement Operations:

• Manage and monitor

  daily online & offline disbursements

  across all branches, ensuring adherence to laid-down norms and compliance.
• Ensure

  disbursement of TAT improvement: Share

  daily and weekly updates with management
• Ensure 100%

  engine & chassis number

  updation in the system before disbursement.
• Track and reduce

  branch file submission pendency

  ; send alerts to area in-charges for TAT exceedance.

2. Audit & Compliance:

• Coordinate and arrange disbursement files for

  audits

  ; respond to audit queries promptly.
• Conduct

  weekly internal audits

  to ensure process integrity and compliance.
• Perform

  IRR checking

  , ensuring alerts are raised if IRR falls below policy.

3. Insurance Management:

• Ensure

  pending insurance solvency

  is completed within the given days TAT.
• Track and share daily/weekly updates on insurance TAT with management.

4. Pre-Disbursement & Documentation:

• Improve

  Pre-Disbursement NACH activation ratio

  ; maintain and improve ratio with consistent follow-up.
• Manage tasks like

  penny drop follow-up

  ,

  PDC pouch submission

  ,

  file filling

  ,

  file scanning

  , and

  franking

  .
• Ensure correct and timely

  vehicle number updates.

• Submit completed files to the

  PDD department

  post-disbursement.

5. Training & Branch Coordination:

• Conduct regular

  branch visits

  for training, process reviews, and on-ground issue resolution.
• Track and manage

  stationery orders and distribution

  to branches/markets.

Preferred candidate profile

• Male Candidate with 8+ years of Loan Disbursement Experience
• Should have handled the operations team
• Should be able to handle and manage tight deadlines