Director UX

As a seasoned UX/UI design professional with a strong background in leadership roles, you will play a pivotal role in shaping the user experience strategy at our client's enterprise B2B SaaS startup based in Pune, India. Your primary responsibility will be to define and promote a cohesive UX strategy that resonates with the company's overarching goals, setting a new standard for user experience excellence throughout the platform. In this role, you will lead a talented team of UX designers and researchers, fostering a culture of innovation, ownership, and user-centric thinking. By hiring, developing, and inspiring your team, you will ensure the continuous enhancement of user experience across the board. Establishing UX best practices, design systems, and effective cross-functional collaboration norms will be essential in driving the company towards a user-first mindset. Collaboration with Product, Engineering, and Marketing leaders will be fundamental as you work together to shape the product roadmap and translate user insights into scalable solutions. Your relentless focus on customer obsession will be reflected in your advocacy for user research, usability testing, and championing user needs and pain points across the product lifecycle. Your expertise in enterprise SaaS UX will be put to the test as you navigate the intricate landscape of balancing power with simplicity and depth with clarity. Through data-informed decisions, you will drive UX metrics, measure success through usage and satisfaction data, and leverage qualitative and quantitative insights to influence product enhancements. Ensuring a consistent visual language and branding across product surfaces and marketing assets will be crucial in maintaining brand stewardship. Your ability to communicate effectively, manage stakeholders, and tell compelling stories will further elevate your impact within the organization. To excel in this role, you should possess 8+ years of experience in UX/UI design with a significant portion in leadership roles, particularly within enterprise SaaS or platform-based products. A robust portfolio showcasing user-centered design solutions for complex products is essential, along with a deep understanding of design systems and UX research methodologies. Proficiency in tools such as Figma, Adobe CC, and prototyping tools is expected, as well as the ability to collaborate with developers and familiarity with front-end technologies. If you have a curious mindset, structured problem-solving skills, and a relentless drive to enhance user outcomes, along with a bonus of experience in ad-tech, mar-tech, or retail-tech domains, you would be an ideal fit for this challenging yet rewarding role. Your leadership, stakeholder management, and team leadership skills will be put to the test as you shape the future of user experience at our client's innovative startup.,