Director - Transformation

As a Business Process Transformation leader at Ensono, Inc, you will play a crucial role in driving organizational change, enhancing efficiency, and optimizing business processes through process reengineering, digital/automation solutions, and innovation. Your primary focus will be on streamlining operations, improving workflows, and utilizing methodologies like Six Sigma to achieve strategic goals through process transformation. You will be responsible for leading transformation initiatives by developing and executing strategic plans to drive business growth and operational efficiency. Collaboration with cross-functional teams to identify process improvements and innovative solutions will be a key part of your role. Additionally, you will champion and drive the adoption of digital and automation solutions throughout the organization, such as ITOM SNOW, Robotic Process Automation (RPA), and intelligent automation. Establishing a team structure and processes driven by Six Sigma or equivalent methodologies within the organization will be crucial to use data-driven approaches for operational excellence. You will document current operational processes, analyze metrics, and prioritize areas for optimization to drive a transformation plan that focuses on continuous improvement, waste reduction, and high-quality outcomes. Stakeholder engagement will also be a significant aspect of your role, as you collaborate with executives, department heads, and teams to align transformation efforts with business objectives. Your ability to influence decision-makers by presenting logical solutions supported by data-driven discovery will be essential for demonstrating the value of process optimization. Moreover, you will lead change management efforts to ensure a smooth transition and adoption of new processes and systems, managing the partnership between Technology and Operations for optimization solution discovery, implementation, deployment, and digital operations. Monitoring project progress, identifying risks, and providing timely solutions will be part of your responsibilities. Continuous learning is encouraged in this role, as you stay updated on industry trends, best practices, and emerging technologies related to process automation and transformation. To qualify for this position, you should have a Bachelor's or Master's degree in business or engineering, along with certifications such as PMP, LEAN, Six Sigma, Change Management, Project Management, and Finance - P&L Management. Proven experience in business process transformation, automation, P&L management, and change management is required, with an understanding and experience in leveraging digital and automation solutions for process transformation. Key skills and experiences required include strong analytical and problem-solving abilities, excellent communication and stakeholder management skills, familiarity with automation tools and technologies, and a customer-focused, technology-driven approach to deliver customer excellence.,