Director - Technology Services

Job Description

This position is expected to perform effective business delivery in Cloud and Integration platforms. Someone with minimal directions should be able to liaison with business, various technology partners and vendor partners to deliver high impact products and services. Looking for someone with good hands-on delivery experience in Azure cloud platforms, Systems integrations, Application development & maintenance. Someone who can drive strategic initiatives such as PoCs on AI, Application modernizations, Agile delivery model, Employee experience & Service integrations. Job Responsibilities Establish relationship with Business groups Analyze business problem statements Convert business requirements to technical specifications Design products & services Ability to participate actively and own technology solutions for BPR, legacy modernizations, AI, CRM, AI, cloud technologies Should have solution architecture mindset with ability to dive deep into applications components with keen eagerness to learn business workflows Contribute to budget estimations & manage financials Contribute to Talent development Manage delivery through Agile practices Setup capabilities: Azure cloud, AI, DevOps, App dev etc. Perform effective people management Contribute to Vendor management, Employee experience and Service integrations Drive culture of research & experimentation and contribute to Artificial Intelligence Should be able to attract, grow and retain engineering talent Actively demonstrates and promotes culture of working in a matrix organization focused on exceptional customer service through technology differentiation. Knowledge, Skills and Abilities Education Engineering degree and preferably advance degree in Technology domain Experience 18+ years of overall work experience with strong delivery management exposure in Agile environment Should have 10+ years experience in hands on development earlier in the career Should have demonstrated experience in large scale delivery in global setting Knowledge and skills (general and technical) Service delivery: Application development Other Requirements (licenses, certifications, specialized training - if required) Knowledge on Scale Agile & product management is preferred Working Relationships Internal Contacts (and purpose of relationship): MetLife partners External Contacts (and purpose of relationship) - If Applicable Vendor partners