Service Delivery Leader - Ops

Job Description

This position will have direct responsibility, as a PPM representative, guiding teams and organizations in the effective implementation of Agile methodologies. Their primary role includes: Training and Mentoring: Educating leadership, teams, and individuals on Agile principles, practices, and tools. This often involves conducting workshops, training sessions, and one-on-one coaching. Facilitation: Assisting teams in the organization and facilitation of Agile ceremonies such as daily stand-ups, sprint planning, reviews, and retrospectives to ensure smooth and productive workflow. Process Improvement: Identifying areas for improvement within the current processes and developing strategies to enhance team performance and efficiency. Change Management: Supporting the transition to an Agile culture by addressing resistance, fostering a collaborative environment, and encouraging continuous