Nasdaq Technology is looking for a passionate Director with focus on technical skills, to join the Client Managed Services team in Mumbai, India. If Innovation and effectiveness drive you forward this is the place for you!
Nasdaq is continuously revolutionizing markets and undergoing transformations while we adopt new technologies to develop innovative solutions, constantly aiming to rewrite tomorrow. As the Director for the Managed Development activity, you will play a key role in overseeing the maintenance of the custom code for our global clients. This role involves setting up processes and best practices, creating documentation, handling client queries, mentoring the team, estimating deals, and drafting bid proposals. We are looking for candidates with a genuine desire and drive to deliver top technology solutions to todays markets With this position we offer To join the Client Success division which is an integral part of Nasdaqs growth and success. This divisions mission is to continuously enhance the Nasdaq Customer experience using a strategic customer-centric approach focused on driving customer adoption and retention. Thus, successfully differentiating Nasdaq from our competition and contributing to the net growth of our business while offering intense and excellent career development opportunities. Client Success is composed of several organizations (Client Services, Cloud Services, Calypso Learning Services, Customer Support, and Customer Success Management) that manage the customer s journey at Nasdaq
Role Responsibilities -
As a Director, your focus will be to lead and oversee the maintenance of the custom code for our global clients. This service offering includes developing new custom solutions when the client s specific needs cannot be supported by core Calypso features, providing support for the resolution of any issue, and upgrading this code to ensure that any customizations are made compatible with future version upgrades.
Besides working closely with your colleagues in Mumbai , you will also work closely with Customers and Nasdaq teams in other countries.
Process Implementation: Develop and implement efficient processes for maintaining client s custom code.
Best Practices: Establish and propagate best practices within the code maintenance workflow.
We build and update comprehensive documentation for processes, coding standards, and operational procedures.
Client Interactions: Serve as the primary point of contact for client queries related to code maintenance issues.
An equal opportunity to mentor and own the code maintenance team, fostering a culture of continuous improvement and technical expertise.
Deal Estimations: Provide expertise in estimating project deals and leading cost-benefit analysis to support client acquisition and project profitability.
We help draft detailed, persuasive bid proposals to secure new client contracts and maintain existing client relationships.
Project Management: Lead all aspects of project timelines, deliverables, and resource allocation to ensure the successful execution of code maintenance tasks.
Custom code maintenance: Help the team to resolve complex custom code issues when vital!
We expect you to have:
- Proven experience as technical & managerial experience of 12+ years, preferably in the capital markets domain a software development manager or a similar senior position.
- In-depth understanding of software maintenance, best practices, and coding standards.
- Hands-on experience in systems or technical analysis, with proficiency in software such as Java, Springboot, containerization tools, Spring, Swing, JDBC, RMI, J2EE, Linux, Oracle, Postgres, XML, Python, and CI/CD tools .
Preference for domain experience in developing & maintaining software solutions within the capital markets industry, for asset classes such as interest rate derivatives, credit derivatives, equity derivatives, fixed income, or FX. Excellent communication, interpersonal and client management skills.
Client-centric mindset.
Strong leadership abilities with a focus on team development and mentorship.
Proficiency in code version control systems and documentation practices.
Proven experience in deal estimations and bid proposal drafting.
Advanced degree in Computer Science, Engineering, or a related field is helpful.
It would be great if you-
- Advanced certification in Java, Oracle, or a related field.
- Experience with Docker and Kubernetes.
- Domain expertise in developing or maintaining software for asset classes such as interest rate derivatives, credit derivatives, equity derivatives, fixed income, or FX.
- A solid understanding of capital markets and financial technology.
- Knowledge of Calypso software would be a plus.
Does it sound like you?
As the selection process is ongoing, please submit your application in English as soon as possible. We will get back to you in 2-3 weeks.
