Director, People Experience (Employee Experience and Engagement Platforms) T500-18773

As a Director, People Experience (Employee Experience and Engagement Platforms) at McDonalds in India, you will have the exciting opportunity to lead the development and execution of a world-class knowledge portal and workplace engagement technology experience. Your main responsibilities will include: - Developing and implementing a technology-enabled employee experience strategy to create a positive and inclusive work environment - Supporting HR service delivery strategies to enhance employee satisfaction, engagement, and efficiency while aligning with McDonalds" strategic priorities - Providing thought leadership and communicating the employee experience strategy across the organization to gain leadership buy-in - Establishing metrics to track the effectiveness of employee experience initiatives and drive continuous improvement - Managing special projects and initiatives, prioritizing work and project management through coordination with markets - Supervising Employee Experience Specialists and overseeing the Restaurant Digital Engagement team - Collaborating with internal and external stakeholders to ensure tools and platforms meet organizational needs and drive engagement - Keeping abreast of industry trends and innovations in employee experience technology to drive ongoing innovation in McDonald's systems Qualifications: Basic Qualifications: - Degree in Human Resources, Business Administration, Organizational Development, or a related field - Experience in global employee experience, workplace engagement, or a related field with a multinational organization - Proven ability to lead cross-functional teams and drive large-scale organizational initiatives on a global scale - Strong communication and advocacy skills, with experience presenting strategies to leadership teams - Proficiency in using workforce analytics and benchmarks to shape employee engagement strategies - Proven track record of managing and mentoring global teams across multiple regions - Expert in driving cross-functional initiatives, ensuring organizational objectives are met seamlessly - Demonstrated ability to operate as a people manager, leading diverse, complex teams, fostering a culture of innovation and collaboration across global markets Preferred Qualifications: - Experience managing digital engagement tools and platforms, especially in restaurant or retail environments (specific experience with ServiceNow a plus) - Proven success in managing vendors and ensuring technical solutions align with organizational goals - Strong business acumen - Exceptional communication (verbal and written) and interpersonal skills - Positive attitude and a willingness to learn; self-starter - Strong ability to influence others; able to build and drive a strong business case for people as a growth driver - Experienced in collaborating with cross-functional partners in a matrixed environment - Continuous improvement and growth mindset,