Operational Excellence: Monitors progress towards achievement of financial and non-financial objectives and KPIs and reports status to city operation director on regular basis. Spearhead implementation of PDS India operations policies, procedures, and systems. Support City Operations Director in operations, training, incident management, and legal compliance. Ensure that occupational HS&E standards prescribed are maintained.

Project Oversight: Provide oversight and guidance to Senior Project Leads and project Leads within the region, ensuring adherence to project timelines, budgets, quality standards, and client expectations. Develop and ensure client relationships. Contribute to bring repeat business from existing clients. Advises project leadership on contract administration matters.

Project delivery:Curate and lead diverse project teams. Collaborate with Project Directors, senior project leads & project leads and teams to ensure the successful delivery of projects, including overseeing project scope, project resourcing, budget, schedule, quality, safety, and risk management, and ensuring compliance with relevant regulations and standards.

Risk Management: Identify and mitigate project risks proactively, ensuring compliance with applicable regulations, industry standards, and company policies to protect client interests, maintain project profitability, and safeguard the company's reputation.
Team Development: Provide leadership, mentorship, and guidance to project management team, fostering a strong culture of collaboration, performance excellence, and professional growth within the region. Create a high-performance team.
Stakeholder Collaboration: Foster strong relationships with internal stakeholders (e.g., PDS leadership, business development, finance, HR etc and external partners (e.g., clients, vendor partners) to facilitate smooth project execution and address any challenges or issues that arise.

Performance Management: Conduct periodic project reviews to proactively manage health and safety, resource utilization, training needs and performance against targets, support in managing debts and accounts receivable. Ensures timely completion of all Performance Management processes (My Performance) and collaborates with city operations director.

Business Decision Support: Participates with Regional/City leads in Business Development meetings with clients.

Stakeholder Engagement: Drive weekly reviews, address escalations, and inspire the adoption of technology and data strategies. Engage with JLL community on innovation. Proactively attend the client project review meetings and manage client relationship.

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