Director Operation

Delhivery

5 - 10 years

19 - 27 Lacs

Hyderabad Agra Jaipur

Posted:8 hours ago| Platform:

Apply

Skills Required

Logistics Operations Warehouse Operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Accountable for achieving service level, cost, quality and employee morale within his/her AOR.
Ensuring & Developing SOP compliance & implementation of the policies and is a part of audit team to find gaps and provide quick and accurate solutions.
Work with Engineering and Product teams to develop solutions, SOPs and to drive automation within their facilities.
Facilitate communication and coordination with different teams such as commercial, security & fleet.
Ensures customer satisfaction and reduces client escalation by monitoring that the queries, issues & grievances are taken care of within time.
Monitoring employees safety and security parameters across region and ensures no unlawful activity occurs.
Ensuring the pipeline and succession plan for the team for SMs and below is in place.
To assess the capability gaps of the team and to build/execute a plan to close the gaps.
Formulating a contingency plan for his/her respective AOR.
Plan & execute facility relocation, expansion, and sorter implementations.
Responsible for training, mentoring, coaching of Senior Managers & Managers.
Benchmarking with competition regarding First Mile & Middle Mile Delivery solutions to bring in innovations and industry best practices to Delhivery.
HR/Employee related KRAs – Diversity Hiring, Maintaining Employee Morale, Employee safety on the floor

More Jobs at Delhivery

Vendor Development Associate- Bangalore

Bengaluru

3 - 8 yrs

INR 3 - 6 Lacs

Associate/ Senior Associate - Retail Sales

Ahmedabad

2 - 7 yrs

INR 5 - 7 Lacs

Delivery Boy

Harohalli, Karnataka

Experience: Not specified

INR 0 - 0 Lacs

React Native Developer (Bangalore)

Bengaluru

1 - 4 yrs

INR 15 - 25 Lacs

Team Lead - Python (Gurgaon)

Gurugram

5 - 10 yrs

INR 35 - 40 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.