Director of Information Technology

As the Director of Information Technology, your primary goal is to ensure that IT service delivery adds maximum value to the client and facilitates the achievement of institutional goals. You will lead and manage the IT department, serving as a strategic advisor to college leadership on all technology initiatives. Your responsibilities include oversight and strategic implementation of the organization's IT strategic plans, security, systems, applications, infrastructure, and policies and procedures. Aligning technology initiatives with the organization's goals and objectives to drive innovation, modernization, growth, efficiency, and customer service is crucial. You will develop and maintain a commitment to advancing technology solutions to meet the needs of today's technology-savvy students. **Key Responsibilities:** - Provide leadership and management onsite at the client's location of the assigned IT department. - Work with OculusIT to manage the contract/account against the contract budget. - Oversee IT applications, infrastructure, end-user computing, client support, and client projects and work plans. - Set objectives and strategies for the IT department. - Develop business cases and provide technology options to streamline internal operations. - Collaborate with the OculusIT team to design and implement IT systems and platforms to enhance customer experience. - Facilitate the implementation of new systems and provide guidance to client IT staff and departmental users. - Coordinate with the OculusIT team and Client CFO to review and approve purchases of equipment and software. - Monitor technology advancements to identify opportunities for competitive advantage. - Assess team performance using industry standard metrics and adjust resources and processes accordingly. - Ensure escalated issues are addressed promptly and service levels are consistently achieved. - Design, monitor, and refine work processes and procedures for efficient issue resolution. - Maintain documentation, SOPs, and internal training materials. - Develop and maintain client relationships and provide technical training when required. - Work with the OculusIT NOC & SOC for infrastructure uptime, security monitoring, and reporting. **Qualifications Required:** - Proven experience as Director of IT or similar IT management role. - Excellent knowledge of higher education IT systems, applications, and infrastructure. - Background in designing/developing IT systems and planning IT implementation. - Strong understanding of data analysis, budgeting, and business operations. - Superior analytical and problem-solving capabilities. - Strategic and business mindset. - Organizational and leadership skills. - Excellent communication and interpersonal abilities. - BS/BA in computer science, engineering, or relevant field; MS/MA preferred.,