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West Pharmaceutical Services
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Director, D&T Digital Manufacturing Operations

Director, D&T Digital Manufacturing Operations

West Pharmaceutical Services

8 - 12 years

25 - 30 Lacs

bengaluru

Posted:6 hours ago| Platform:

Apply

Skills Required

plant operations computer science erp sap production support pharma healthcare continuous improvement risk management project delivery

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary

We are seeking an experienced, execution-focused

Director Digital Manufacturing Operations

to lead the operational delivery of digital manufacturing solutions from our Bangalore office. This leader will serve as the

execution backbone

for digital manufacturing and digital quality initiatives, ensuring that designs and architectures developed by global teams are transformed into well-executed, validated, and timely implementations that support our global manufacturing footprint.

This is a

hands-on leadership role

, responsible for ensuring project timelines are met, cross-functional dependencies are managed, support operations are streamlined, and quality and regulatory requirements are addressed with rigor. The role reports into the global DT Digital Manufacturing leadership and works closely with solution architects, functional leads, plant operations, and quality stakeholders.

Essential Duties and Responsibilities

Execution Leadership

Own the end-to-end execution strategy for Digital Manufacturing and Digital Quality initiatives driven out of Bangalore
Translate global design and architecture decisions into executable project plans with clear milestones, deliverables, and risk mitigation
Coordinate and manage cross-functional dependencies (e.g., PP with EWM, QM, Planning, MES, IoT) to ensure cohesive delivery

Project Delivery Governance

Drive on-time, on-quality, on-budget delivery of digital manufacturing projects
Lead planning and coordination of key lifecycle events such as Pre-UAT, UAT, cutover, and hypercare
Partner with the global design team to ensure execution readiness at all phases of the project lifecycle

Production Support Plant Operations

Lead the Bangalore-based support team to ensure plant-critical systems meet or exceed SLAs
Serve as a key escalation point for production support and issue resolution
Drive continuous improvement in incident management, communication, and support KPIs

Validation Compliance

Oversee execution activities for GxP-compliant systems, ensuring alignment with Computer System Validation (CSV) frameworks
Coordinate with global Quality and business stakeholders to enforce process discipline during validation-heavy programs

Technology Adoption Operational Excellence

Support deployment of new technologies including SAP upgrades, MES enhancements, IoT integration, and infrastructure changes
Build a no surprises execution culture with transparent reporting, routine rhythms, and proactive risk management
Institutionalize best practices, checklists, and playbooks for operational delivery

Education

Bachelor s degree
in Engineering, Computer Science, or related discipline (Master s preferred)

Work Experience

8 12 years
of experience in digital manufacturing execution, IT delivery, or ERP project leadership roles
Hands-on familiarity with
SAP Manufacturing (PP, QM, EWM, etc.)
, MES, IoT, and connectivity platforms
Proven experience coordinating cross-functional teams and managing
global execution programs
Deep understanding of
GxP, CSV, and regulated environments
in the pharmaceutical or manufacturing sector
Strong program management, stakeholder communication, and issue resolution skills
Ability to work
independently and cross-functionally
with distributed teams

Travel Requirements

40% Up to 104 business days per year

Physical Requirements

Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Additional Requirements

Use of written and oral communication skills
Read and interpret data, information, and documents
Observe and interpret situations, analyze and solve problems
Ability to make independent and sound judgements
Must maintain the ability to work well with others in a variety of situations
Must be able to multi-task, work under time constraints, solve problems, and prioritize activities
Position operates in a professional office environment. May sit or stand for extended periods of time
This role routinely uses standard office equipment such as computers, phones, and photocopiers
Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
Able to comply with the company s safety policy at all times
Able to comply with the company s quality policy at all times

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Director, D&T Digital Manufacturing Operations

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Director Digital Manufacturing Operations

execution backbone

hands-on leadership role

Execution Leadership

Project Delivery Governance

Production Support Plant Operations

Validation Compliance

Technology Adoption Operational Excellence

Bachelor s degree

8 12 years

SAP Manufacturing (PP, QM, EWM, etc.)

global execution programs

GxP, CSV, and regulated environments

independently and cross-functionally

More Jobs at West Pharmaceutical Services