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Mastercard
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Director, Business Insights

Director, Business Insights

Mastercard

5 - 9 years

0 Lacs

haryana

Posted:2 days ago| Platform: Shine logo

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Skills Required

technology solutions problem solving business knowledge data analysis sql tableau power bi salesforce product management verbal communication written communication datadriven decision making strategic decision making datadriven infrastructure bi platforms frameworks development etl processes consulting experience

Work Mode

On-site

Job Type

Full Time

Job Description

The Director, Business Insights is a key role within the Business Insights Team, which is dedicated to enabling all services to make data-driven decisions and operate efficiently. You will play a crucial role in partnering with leadership across various functions such as Sales, Delivery, Product, Finance, and more to enhance strategic decision-making through data and facts. Your responsibilities will include diagnosing strategic gaps and opportunities within operations and implementing corrective measures. Additionally, you will be involved in building data-driven infrastructure, driving productivity enhancements, and identifying technology solutions to meet business needs. In this role, you will influence decision-making processes within a dedicated function by providing data-driven insights to functional leaders. You will establish measurement frameworks, KPIs, and analysis questions to evaluate the health of the business. Your focus will be on optimizing team members" time on core activities by automating processes, simplifying workflows, and fostering collaboration. You will also lead special projects that require cross-functional collaboration, such as M&A integration and Agile initiatives. Furthermore, you will oversee the development of the Services analytic infrastructure to ensure optimal system configuration and centralized data aggregation. To excel in this position, you should possess excellent problem-solving skills, with an emphasis on scalable and automated frameworks and processes. A deep understanding of the business landscape relevant to the Services function is essential, along with proficiency in managing various data sets and utilizing data analytic tools. Your technical acumen, coupled with a generalist mindset and strong communication skills, will be instrumental in driving success in this role. Prior consulting experience would be advantageous. As a representative of Mastercard, you are expected to prioritize corporate security responsibilities. This includes adhering to security policies, safeguarding the confidentiality and integrity of information accessed, reporting any security violations or breaches, and participating in mandatory security training sessions. Join us in this dynamic role as Director, Business Insights and contribute to the growth and success of our data-driven decision-making processes.,

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Director, Business Insights