Diploma Engineer Trainee

You will be responsible for organizing training programs on Planning & Installation for all new dealers. Your role will involve maintaining profitability as per the costing provided by the sales team. Additionally, you will handle all major projects and ensure their completion within the agreed timeline. It will be part of your duties to visit all dealer jobs periodically, ensuring the quality of installation aligns with the set standards. You are also expected to train and develop the dealer team on all new products introduced. Maintaining good PR with all key customers during the installation stage and collecting satisfaction letters will be crucial. You will need to provide necessary cost variance reports for all major jobs executed and release timely work orders to dealers on NAD / Key customer jobs. Submission of necessary documentations and bills to customers for timely collection is part of your responsibilities. You will be required to furnish continuous feedback on the product quality to the Product Managers and contribute to improvement. Supporting Channel Partners with necessary spares during pre-commissioning failures is also an essential aspect of the role. Preparing pre-commissioning failure reports to Quality / Factory and securing necessary credit to the branch is also a key responsibility. Timely claiming of insurance on damaged machines delivered at warehouses/sites and following up for necessary settlement will fall under your purview. Ensuring credits for spares issues during pre-commissioning failure from the factory is also part of the job description. Your role will involve preventing escalations, and in case of any escalations, resolving them at the earliest possible.,