Digital Transformation Manager - Insurance

Job Description

Basic Function The candidate will be working with a range of clients and wider business practices to engineer/re-engineer, design and strategy to help our clients as they embark on the journey to transform their operations Essential Functions Support and track the delivery of digital work for aligned clients Actively originate and shape digital opportunities for existing and new client base Be able to articulately and passionately present digital concepts to senior stakeholders (internal and external) Develop the business case for digital opportunities Develop Cost structures and benefit models as suits to client needs Exposure in Consulting, preferably in L&A domain Work closely with aligned operations and transformation lead on opportunity identification, analysis, validation and solution segmentation (Analytics, Digital, Process re-design, etc.,) Work with business leaders to identify and execute transformation opportunities Drive cross functional teams to deliver transformation projects Maintain awareness of new and emerging solutions and the potential application on operations Drive enterprise adoption of these tools/techniques by internal and client showcasing and articulating the business case and value proposition Act as business interface for Advance Automation & Robotics and analytics opportunities Ability to effectively communicate with internal and external stakeholders on a periodic basis (written & verbal) Ability to coach Operations on Change management Primary Internal Interactions • Ops AM/ Managers and Senior leadership for opportunity identification • Solutioning teams for validation of proposed solution and tracking development progress • Senior leadership from Ops and Digital teams to provide update and manage escalations Primary External Interactions a. Client, Ability to work with clients in a consultative way, helping them translate their business objectives into digital strategies