Digital Product Management Senior Manager - Mobile Products & AI

About this role:

Wells Fargo is seeking a strategic and innovative leader to head our Mobile Product Management team in India. This role is pivotal in shaping the future of our mobile platforms and driving AI-powered product innovation. The ideal candidate will combine deep product management expertise, mobile-first thinking, and AI/ML proficiency to deliver exceptional digital experiences for our customers.

As a Senior Manager to lead our Mobile Product portfolio across iOS and Android. You will set product strategy, lead and grow high-performing product teams, and partner across Design, Engineering, Risk, and Business stakeholders to deliver secure, reliable, accessible, and delightful mobile experiences at scale. This is a people-leadership role accountable for outcomes, talent, and cross-functional execution in alignment with our Product Management framework.

In this role, you will:

• Manage and develop teams of digital professionals, supporting the development and execution of digital strategy within a business line or functional area
• Engage and influence stakeholders, internal partners and peers associated with the function or affected by its outcomes
• Identify and recommend opportunities for programs and initiatives with impact across the business line and may have impact beyond the business line
• Determine appropriate strategy and actions of the team to meet moderate to high-risk deliverables
• Interpret and develop policies and procedures for functions with moderate complexity within scope of responsibility
• Collaborate with and influence all levels of professionals, including senior managers
• Interact directly with external customers
• Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives in aligned department or business group.
• Develop and guide a culture of talent development to meet business objectives and strategy.

Required Qualifications:

• 6+ years of digital product management or leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 3+ years of management or leadership experience.

Desired Qualifications:

• Our vision is to transform mobile experiences through AI-driven intelligence. As part of this role, you will:
• Embed AI into the core of mobile products, enabling personalization, predictive insights, and conversational interfaces.
• Drive data-driven decision-making by leveraging machine learning models for customer engagement and retention.
• Explore generative AI applications for content creation, customer support, and enhanced user journeys.
• Collaborate with data science teams to develop scalable AI solutions that improve performance and deliver measurable business impact.
• Stay ahead of emerging AI trends and translate them into actionable product strategies.
• This is an opportunity to define how AI shapes the next generation of mobile experiences, making our products smarter, more intuitive, and deeply customer-centric.
• Product Strategy & Vision
  • Define and execute the mobile product roadmap aligned with business objectives and customer needs.
  • Integrate AI-driven capabilities into mobile experiences.
• Leadership & Team Management
  • Lead and mentor a team of product managers, fostering a culture of innovation and collaboration.
• Customer-Centric Innovation
  • Champion mobile-first design principles and ensure seamless user experiences across platforms.
• Cross-Functional Collaboration
  • Partner with engineering, design, data science, and business stakeholders to deliver high-quality products.
• Performance & Governance
  • Establish clear KPIs for product success, including adoption, engagement, and revenue impact.

Job Expectations:

• Product Strategy & Portfolio Leadership
• Define and own the mobile product vision, multi-year roadmap, and OKRs; align to business objectives and product line strategy.
• Prioritize customer-centric, data-informed bets that improve acquisition, engagement (MAU/DAU), retention, app ratings, and NPS while reducing friction and failure demand.
• Establish clear product success metrics (e.g., crash-free sessions, load time, conversion, accessibility score, release cadence) and drive continuous improvement.
• Champion customer journeys and ensure mobile experiences are accessible; partner with Product Design to meet ADA/accessibility requirements across flows and UI.
• Use qualitative (research, usability) and quantitative (analytics, experiments) insights to inform decisions; institutionalize continuous discovery.