Digital / KPI Business Change Specialist

As a Process Management professional at APM Terminals, you will be responsible for developing, identifying, documenting, analyzing, and improving general business processes using applied methodologies. Your primary goal will be to increase efficiencies, productivity, reduce costs, improve product quality, and enhance customer satisfaction. You will develop various documentation to support analysis and improvement efforts, including business requirements, functional specifications, process maps, gap/problem analysis, and more. Additionally, you will design quality assurance and compliance protocols and measurements. You may also be involved in creating training and change management materials to support new processes and procedures. This role may encompass practices such as Six Sigma, Lean, or Kaizen in non-manufacturing environments. In the Professional career stream, you will be an individual contributor focusing on applying technical or discipline knowledge to achieve desired outcomes. While the primary emphasis is on technical expertise rather than people management, you may engage in coaching or mentoring less experienced staff. You might also have informal supervisory responsibilities or oversee the work of junior professionals. Your responsibilities will span from setting objectives and delivering on individual work responsibilities to becoming a leading expert in your field and influencing long-term tactical decisions within the organization. Career progression in this stream will be marked by an expansion of professional knowledge, enhanced project management capabilities, and the ability to influence others effectively. In this role, you will work independently within defined boundaries and guidelines in a specific area. While you will execute tasks autonomously, you may require supervision and support for more complex assignments. Your expertise will be crucial for applying practical methods, techniques, work procedures, and processes. You will be expected to provide solutions by choosing from known alternatives within your area of expertise. Leaders will evaluate the appropriateness and effectiveness of your proposed solutions. Previous work experience in a related field or practical knowledge acquired through advanced education is essential for this position. At this level, you will manage employees on a day-to-day basis and set priorities to ensure task completion. At APM Terminals, we are committed to supporting your needs during the application and hiring process. If you require special assistance or accommodations to access our website, apply for a position, or perform your job, please contact us at accommodationrequests@maersk.com.,